Notes
Essays on approvals, triggers, evidence, and fatigue—written by the people shipping the interfaces.
2025-01-14
Designing readable states in multi-step approvals
Why Korean service teams prefer explicit lanes over clever collapsing panels when auditors visit twice a year.
2024-11-02
Trigger graphs that survive Monday reviews
Simulation previews, overlap warnings, and comment threads that make automation reviews feel procedural, not personal.
2024-09-21
Notification routing without alarm fatigue
Quiet profiles, digest windows, and replay traces that keep on-call teams credible with executives.
2025-03-18
Evidence lockers and binders that still matter
Hash manifests, print styles, and annotation layers that survive offline audits in logistics and HR.
2025-02-07
Handover pads for blended night shifts
Risk chips, short voice memos, and diff views that respect groggy readers at 6:10 AM.